Job number 706872
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
Our infrastructure is comprised of a large global portfolio of more than 100 data centers and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class Cloud provider.
Be at the forefront of the action in CO+I as part of our global data center operations.
This position requires Australian Citizenship to meet government security requirements.
NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.
As a successful Datacenter Technician, your performance objectives include:
A strong desire and capability to learn, grow, and develop new skills
Empower a culture of safety, security, and compliance in all aspect of datacenter activities
Establish and enhance strong working relationships with various internal teams and external suppliers
Understand the overall ticket management process
Perform power cycles, swap out failed components, handle storage media, and perform troubleshooting
Perform cable installations, hardware rack/stack installations, testing, and troubleshooting using standard datacenter processes
Physically assist in moving and racking equipment
Supporting deployment of on-site DC physical infrastructure including Servers, NetDevices, SANS, Window Server OS
Supporting parts/component replacement and physical hardware troubleshooting
As required, assist Datacenter Inventory and Asset Management Team with shipping/receiving and inventory management to address high work volumes
Ensures compliance with CO+I business units and service-level policies
Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
Ability to support frequent standing, walking, lifting, and working at heights
Experience supporting IT equipment or related IT experience
Working knowledge of physical IT infrastructure components
Valid license to drive standard street-legal automatic transmission vehicles within your DC’s local jurisdiction
Experience operating heavy-load movement equipment (pallet jacks, chassis lifts, etc.)
Flexibility to work non-business hours (shifts) that may include weekends and/or holidays
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
High School Diploma or equivalent
6-months experience handling/maintaining any technical equipment or machinery