We are looking for an Operations Specialist to manage all aspects of our company's daily operations. The Operations Specialist's responsibilities include managing inventory, ensuring the correct ordering of supplies, seeing to the maintenance and replacement of operational equipment, optimizing processes, overseeing the operations team, and liaising with external stakeholders.
To be successful as an Operations Specialist, you should be committed to improving customer experiences and able to ensure operational efficiency. Ultimately, a top-notch Operations Specialist should have excellent organizational, people management, and problem-solving skills.
Managing day-to-day operations.
Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.
Assisting with the implementation of new processes and procedures.
Identifying ways to improve customer experiences.
Ordering supplies and maintaining inventory levels.
Overseeing the operations team and assigning tasks.
Training new employees and ensuring that health and safety regulations are followed.
Interacting with customers and suppliers, answering questions, and resolving issues.
Tracking and reporting on operational performance.
Maintaining policy and procedure documents.
2+ years of experience as an Operations Specialist or in a similar role.
Project management and leadership experience.
Ability to analyze and improve operational processes.
Bachelor's degree preferred.
Strong people management and organizational skills.
Excellent communication skills, both written and verbal.
Strong problem-solving and time management skills.