Description
The Collections Specialist will ensure timely and efficient collection of receivables from Customers, according to agreed payment terms between Cabot and its Customers. They will also initiate resolution of problems and escalate potential issues in terms of credit risk or failure and provide detailed documentation and follow-up of collection activities.
This position is temporary for 1 year.
Responsibilities
Monitoring the order to cash process for problem area invoices.
Proactively identify and highlight potential credit issues.
Perform cash collection (by email, telephone fax, etc.) and provide detailed documentation of collection activities.
Follow-up on orders on hold due to late & overdue position. Proactively communicate issues to Businesses and Finance.
Negotiate payment programs with delinquent customers.
Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors.
Contribute to and promote a culture that supports Cabot Values, teamwork, and high safety health and environmental (“SH&E”) standards.
Ensure compliance with all policies, procedures and standard business practices, as they pertain to collections, as well as, the Business Service Center, including internal control procedures and Sarbanes-Oxley regulations.
Qualifications
Service-oriented and team mindset
Accuracy and attention to detail
Proactive work style
Education Requirements
University degree or studying in Finance/Business Administration/Accounting/International Business or similar
Skills
Basic Accounting knowledge
Very good communication skills (internal/external customers)
Negotiation and problem-solving skills
Fluent in English; French or Italian will be considered as an advantage
Computer literate (MS Office, JDE or other ERP tool, internet)